Showing posts with label foursquare. Show all posts
Showing posts with label foursquare. Show all posts

Guest Post: Google Latitude Review

BY DAVE SHAFFER 

Editor's Note: Dave Shaffer, Assistant Director for Special Programs at The Center for the Performing Arts at Penn State University, is a community volunteer and lifelong reporter on technology and media. Dave is a 1977 Penn State Journalism graduate. 


I remember Google Latitude being promoted several months ago as the program that would become the “next” Foursquare. The idea was that you could not only check in with your location and see where others had checked in, but you could actually see in real time where they were … even if they hadn't checked in. The software would look at the phone numbers and locate them on a Google Map based on GPS, cell tower, or WiFi data. That is a step beyond Foursquare’s service.

Clearly, it did not catch on or become the next Foursquare. In fact, I haven’t recently seen anything about it at all, and you have to search a bit to find that it does still exist. I thought the shared location feature was likely too much information for a large list of friends and acquaintances. Do you really want everyone to be able to see your location 24/7? I don’t.

However, I wondered if perhaps it might work as a no-cost family locator service. So in the past week I enlisted the help of three friends, one in State College, Pa, one in Maryland, and one in Texas. They all activated Latitude on their phones and became friends with me on that system. That is different than and separate from being friends in other programs, even Google programs. You have to run Latitude on your phone and agree to share your location data with your Latitude friends. 

Let me first say that Latitude is a free download and, while it may increase data usage over time, there is no cost from your carrier (at least not Verizon) to run the program. So basically, it is free.



Second … you can actually see your friend’s location, in almost real time, and depending on the source of data on each phone, with surprising accuracy. In one case, I was able to see that a friend was in the food court at a mall in Maryland. I sent him a text and asked, “You aren't having dinner at the McDonald’s there, are you?” “No,” he replied. “But I’m at the bar-b-q place next door.” That’s pretty good. At other times, location data tended to drift off just a bit. And there was often a delay of a few minutes in receiving updates. So it isn't exactly like what you see on TV. But generally, it was surprisingly accurate.



We've since closed the Latitude connections. But here’s my conclusion:



If you want to be able to “see” the whereabouts of family members or close friends, with surprising accuracy and in an (almost) real-time environment, try Google Latitude. I would suggest you be sure to limit the availability of your location data only to Latitude friends and careful to limit who you add as friends.


A typical Latitude location screen. Not *exactly* right, but awfully darn close.

CONTRIBUTOR PROFILE 

Contributor:
Dave Shaffer
Dave is a community volunteer and lifelong reporter on technology and media. Dave is a 1977 Penn State Journalism graduate and Assistant Director for Special Programs at Penn State's Center for The Performing Arts. He's worked as news director for WCED in DuBois, Pa, and as a freelance reporter for The Brockway Record and Reynoldsville Star. 

Website:
Facebook

Employer:
Penn State Center for the Performing Arts

5 Tech Predictions for 2013


Zimedia's 5 Tech Predictions for 2013


5. Second Screen takes off – The second screen takes on the big screen.

The second screen is taking over. Users are splitting their time between the main screen and a second screen  companion devices and apps. For live shows, users turn to Twitter. For movies and streaming content, users stick to GetGlue to check-in and provide live commentary. (If you're into streaming video like Netflix and Hulu Plus, you'll want to check out GetGlue.) In November, GetGlue was acquired by TV-loyalty service Viggle for $25 million in cash and 48 million shares.

AirPlay-like devices also allow users to stream media from a tablet or smartphone wirelessly to a television set. It opens up content from apps or the web and makes it playable on a user's TV. Apple AirPlay on Apple TV is one of the first and best. More are on the way in 2013.

4. Facebook loses market share– due in large part to audience fragmentation.

Facebook has an enormous lead when it comes to audience share among social networks because it's always one step ahead of the competition. The same changes that infuriate some users are the ones that keep others wanting more. MySpace lost users because it was stagnant. Facebook doesn't want to suffer the same fate.

But users will begin to explore other options in 2013, including LinkedIn, Google+, Foursquare, Path and others, all of which have adopted the "Newsfeed" layout. Users will spend more time on these sites, which means less time spent on Facebook. Foursquare, for example, has de-emphasized its leaderboard and put more focus on the newsfeed and its "Explore" feature. 

3. Mobile Payments become mainstream –  Square launched in 7,000 Starbucks coffee houses in November of 2012. Today, Square is processing $10 billion in annual mobile payments. In 2013 mobile payments will become mainstream.

Joining Square in the mobile payment race are competitors Google Wallet, PayPal, Intuit, Visa, Mastercard, American Express, VeriFone, among others.

2. Free city-wide Internet – Public Wi-Fi gets closer to the streets in 2013. Already available at many restaurants and stores, more hotspots are on the way. 

But more than just hotspots: Google has been working on a city-wide Wi-Fi network for some time, with the first attempt around 2007. It's Google Fiber project seems to have taken the spotlight, as the company rolled out the high-speed broadband network in Kansas City, Missouri, in 2012. 

We feel like now is the time to break some ground on city-wide Wi-Fi. 

The Tel Aviv municipality announced in December of 2012 that it would be deploying a city-wide Wi-Fi network in Israel, headed by Motorola Solutions, that includes 80 relay stations for free wireless access. Watch for a similar service to hit the United States in 2013.


1. Big Netflix Competitor– We predicted it for 2012. Redbox Instant by Verizon launched in Beta in December of 2012. Could it be the Next Netflix? Others are rumored to be teaming up for a service. Amazon Instant Video is gaining steam, though is part of a much larger plan for Amazon. It will take a lot of financial backing which is why we’ll likely see businesses teaming up on this one. Hulu is handcuffed by its owners (Comcast's NBCUniversal, Disney and News Corp.).

Whether it’s Redbox and Verizon, Amazon or another new service, watch for it to take off in 2013. 



5 tech predictions for 2012

Read last year's 5 Tech Predictions here.


Foursquare and Location-Based Services for your Business

In marketing school it is taught that the purpose of a business is to create a customer. One new way has emerged in recent years to specifically identify new customers, or at least those who opt to check-in.


Editor's Note: This article first appeared on StateCollege.com in a guest column by Eric Zimmett. Click here to view the original column.


Location-based services (LBS) allow users to check-in at businesses via smartphone and share their location with other users, in addition to posting photos, comments or reviews.
According to the annual Mobile Life study, published this week by research group TNS, there are six billion mobile users in the world. Among them, one fifth (19 percent) are already using LBS. They’re already “checking in.” And three times that number (62 percent) is planning to do so in the future, according to the same report, available at www.tnsglobal.com/mobilelife.
The most publicized of these LBS is Foursquare. Foursquare was founded in 2009 by Dennis Crowley and Naveen Selvadura.

Prior to Foursquare, Crowley co-founded a similar service called Dodgeball, which was acquired by Google in 2005. Four years later, Google shut it down and replaced it with Google Latitude.

There are a reported 20 million Foursquare users – up from eight million just one year ago – according to a Foursquare report released on April 16, 2012, a social media holiday also known as Foursquare Day. Foursquare's growth is a reflection of not only the company's success but the adoption of smartphones and our increasingly mobile-tech lifestyles.
Foursquare, which is free for both users and merchants, is now one of many LBS including Facebook’s own check-in feature – a 2011 revamp of Facebook Places – which allows users to tag a location in any update or post.

Four steps to Foursquare for the user
  1. Check in
  2. Get Points and Badges
  3. Become Mayor
  4. Get Rewarded
Check-in here

After signing up for Foursquare, and downloading the free application for smartphones, users are ready to check in. This is done by simply launching the Foursquare application and viewing the Places around you. Foursquare determines a user's location based on the smartphone's built-in GPS.

For those thinking Foursquare is a bit too personal, keep in mind that the check-in is a manual process. Users decide when and where to check in.

When checking in, users can add comments, tips or photos for a given location. If a business isn't in the Foursquare system, users can add it themselves.

As I noted in my April 1 column – 5 Things Small Business Owners Should Be Doing –Foursquare is mostly user-generated. Users check-in on their own; unlock specials that merchants have created and compete with friends on their Leaderboards.

By checking in, users receive points and badges based on where, when and how often they check in. The Mayor often receives the largest reward. All rewards are set by the merchant.

A user becomes “Mayor” if he or she checks in more frequently at a location than other Foursquare users in a 60-day period. And can be ousted as mayor if someone checks in more frequently.

When a special has been unlocked, a clear message will display on the user’s smartphone screen notifying him or her of the accomplishment. To get rewarded, the user must then show the screen to the merchant to receive the unlocked special.
Four steps to Foursquare for the merchant

  1. Claim your venue
  2. Get your stickers
  3. Create a special
  4. Track its success
Merchants can create a venue or, if it’s already been created, search for it then claim it. Once you’ve found your venue on Foursquare’s website, click the link to let Foursquare know that you manage the venue. (Foursquare also makes it easy for merchants with multiple locations.)
After a few quick confirmation steps, you’ll be ready to use Foursquare for business.

Foursquare will verify that you’re the business owner by providing you with a verification code by phone or mail.

If the information for your business listing is incorrect, you’ll be able to edit it and continue claiming the venue. In many cases, Foursquare users create venues with incorrect or missing information.

Once a venue has been claimed, Foursquare will send you a Foursquare sticker. A window-cling that reads: “Foursquare Check-In Here. Check in to unlock specials, meet up with friends and explore what’s nearby.”

Creating a special: Foursquare allows merchants to create specials for Foursquare users to unlock and redeem. Specials like a discount with a minimum purchase (spend $25, get $5 off); a free offer (check in and get a free gift); specials for return visits (free coffee on your fifth visit); or specials for achieving Mayor status. Foursquare has a group of specials at your disposal and a step-by-step guide for creating them.

Once you’ve completed the above steps to claim your venue, and created a special, it would be a good idea to notify all of your staff of Foursquare and the special you’ve offered. Foursquare makes this easy, too, with informational Employee Flyers for your staff.

Track the success: You’ll have access to real-time Foursquare analytics showing the total number of check-ins; most recent visitors; most frequent visitors; a demographic breakdown; activity across other social networks; as well as the success of any specials being offered.
And it’s all free. Get started at http://foursquare.com/businesses.

Thanks for checking in
With Facebook and photo-applications like Path and Instagram all incorporating location features, other services are following Foursquare's lead.  

This results in customer activity that’s happening as close to the register as it gets.
Location-based services are attracting users at an unprecedented rate. Businesses would be smart to jump on the location-bandwagon now before their next would-be customer checks in across the street.

5 Things Small Business Owners Should Be Doing



Editor's Note: This article first appeared on StateCollege.com as a guest column by Eric Zimmett


5. Social Media

Social Media is a great space to interact with customers on a variety of fun, engaging platforms.

Use social media as a conversation with your customers – to strengthen existing relationships, build new ones and give a little taste of your personality as a business owner.

Today, your customers will expect you to be using social media. Participate: launch a Facebook Page; use Twitter, Foursquare or Pinterest. Engage and interact with your audience.

Facebook

Facebook is an excellent hub for conversations, news, comments, contests and photos. Facebook also offers a small-business advertising program. A good Facebook Page requires quality content and regular frequency. Update your Facebook Page every day and respond to comments and questions promptly.

Facebook rolled out its new Timeline layout to all brand pages Friday. Read more about the new brand pages at facebook.com/about/pages. Not on Facebook Pages? Get started at facebook.com/pages/create.php

Twitter

Twitter announced last week, on its sixth birthday, that it has reached 140 million users (in tune with its 140-character limit). The micro-blogging platform serves as a way to alert followers of news, specials, changes or insight into the company.

This week, Twitter introduced Twitter for Small Business, self-serve ads including promoted accounts and promoted tweets. Learn more at business.twitter.com. Join Twitter at twitter.com/account/new.

Foursquare

Foursquare is a mobile application that rewards customers for visiting your business. Reward check-ins with a special discount or offer. Or award your most frequent customer – which Foursquare dubs Mayor – with the highest prize.

Foursquare requires minimal effort to keep going. Unlike Facebook Pages and Twitter profiles, Foursquare is user-generated. Users check-in on their own. Users unlock specials that you've created and compete with friends on their Leaderboard.

Is your business already on there? Claim your venue at foursquare.com/business.

Pinterest

Pinterest is a pin-board for interests. Launched just two years ago the site has already eclipsed 11 million users, according to a January report by comScore, becoming the fastest site in history to reach the 10-million mark. Businesses have found recent success on Pinterest by interacting with users and sharing company photos. Request an invite at pinterest.com/landing.

4. Blogging


A blog is a great way to share your expertise in your field, to brand yourself as an expert.
It’s also a great way to stay on top of trends, new information and be connected with your industry. Start a blog and stick to a regular schedule to keep your posts fresh and relevant.
Three leading blog services are WordPress, Blogger and Tumblr.

Keep your content focused. Don’t sell your business on your blog; that will happen organically after you’ve branded yourself as an expert in your industry.

3. YouTube


The best part about YouTube – other than those funny cat videos – is that you can build your own online TV network free of charge.

Build a YouTube Channel and either link to videos in your industry (Informational Videos or How-To videos) or record them yourself. Creating the videos on your own allows the viewer to get to know your business.

A new feature introduced last week by YouTube allows for simplified video editing, making it even easier to get started with your own channel.

2. Get on the Street


Slow business day? Well don't just sit there, hit the streets! Talk with your customers one-on-one. Offer samples, coupons, or ask questions. What better a way to get customer feedback than talking directly to them? Thinking of implementing a new menu item? Or changing your store layout? Ask people on the street. Some won't want to talk to you. Focus on the ones who do.

Put your face in front of the business. Then your customers aren't just shopping at the store on the corner, they're shopping at your store on the corner: Bill’s office suppliesJohn’s book storeWendy's coffee shop. They’ll connect with your business on a more personal level.

1. Advertising


Advertising isn't just for national brands. Local businesses need it more than anyone. It isn't enough to just open your doors and hope people come in. Advertising builds companies. It informs, sometimes entertains, and reminds customers that you're there, and that you have the products they want and the expertise to service them.

Believe it or not, it's possible to generate word-of-mouth. It's called advertising. When you advertise your business, and advertise the same message often enough, you're using word-of-mouth to build buzz about your business.

Search-engine marketing is an online super-highway where you can connect with customers who are searching for your products and/or services. Make sure your website is well optimized and contains information – skip on the fluff – that best portrays your business.

If you don't know how to build an effective website or make it search-engine friendly, find someone who does. Being visible when customers are searching for you is an important step in acquiring new customers.

What are you waiting for?!
So get out there and talk with your customers; whether it’s in person, in the ads or on your blog. Be friendly. Be yourself. Have fun. Interaction is key. Show people how much you love your business. Because if you do it well enough, they will too.

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Photo by Flickr user anniemole

5 tech predictions for 2012



5. Content producers skipping the middle man


I called it on May 8, 2011. In a post titled My predictions for Internet TV and the future of Cable.
"I’d watch for more studios and content owners to explore options for skipping the middle man and becoming the means of distribution for their content." (See story May 8, 2011)
Louis CK did it seven months later -- this December -- for his special Live at the Beacon Theatre. Instead of distributing the video through Netflix or HBO, Louis CK put it exclusively on his website. All fans had to do was visit his site, pay the $5 price and download the special. So how'd it turn out? Well, in 12 days, Lois CK's DRM-free video download made a cool $1 million. And it's still going...


Louis CK's special is only the beginning. In 2012, more will follow his model. Entertainers, content providers, even premium cable channels.

4. Customized Ads... Tailored to your purchases, browsing habits, check-ins and interests


Ads customized to your interests. Google does it best. Hulu's already doing it with in-show ads and its Ad Swap feature. You can select what you like instead of watching what Hulu thinks you'll like. Facebook does it. Facebook displays ads based on what fan pages you like. Foursquare does it too, by offering suggestions based on where you check in. Foursquare co-founder Dennis Crowley discussed the company's Explore/Recommendation engine at LeWeb 2011 in early December 2011.


"We went through about two years of Foursquare where people thought that they were checking in for mayorships and points and badges. The check-ins weren't just for the badges," Foursquare co-founder Dennis Crowley said on stage at LeWeb 2011. Every time you tell us that you like to go to this sushi place, we get better about recommending you another place to go to. Every time you tell us that...you know a lot about this area of Paris or this are of New York, we know that you're really familiar with that neighborhood. And we can suggest other things that you may not know about. Or we know when you're in areas that you're not so familiar about we can start offering things that help you out."

Ads based on what you "like," tweet, check-in, watch. Information you provide both voluntarily and data acquired based on your actions. Get ready to not hate the ads that interrupt your programming...at least not quite as much.

In 2012, Customized Advertising will be king. Whether you're aware of it or not.

3. Video-game consoles becoming complete entertainment hubs


We called it an entire year ago, on Dec. 27, 2010. In a post titled When will PS3, Xbox, Wii incorporate Internet TV.

"...When will Sony, Microsoft and Nintendo enter the [streaming content] game themselves? Doing so would offer another bit of differentiation, another perk for owners of each console.
"Who will be the first to fully embrace streaming content or Internet apps?
"Because it’s going to happen, and whichever is the first to act will only begin the next trend in video games and possibly home entertainment as we know it." (See story Dec. 27, 2010)

Xbox 360 introduced its revamped dashboard one year later, in early December of 2011. The new dashboard featured Internet apps including Netflix, Epix, SyFy, ESPN, Daily Motion, NBC News, Zune, YouTube and Live TV integration if you have the accompanying cable subscription.


In 2012, Xbox will roll out more apps and the rest will follow. It's only the beginning. The future video-game console will be a complete media hub with dozens, possibly hundreds of channels and apps.

2. Entertainment on the Cloud


I hate the term "cloud storage." Makes me think the cloud is only for backing up files. In 2012, the Cloud will become more than a backup service. Cloud for movies...music...pictures... and our movie libraries.
(I'm looking at my collection of DVDs and Blu-rays right now.) In 2012, our movie collection will extend to the cloud. Blu-rays already come with digital copies. How about a specially formatted "cloud copy"?

1. A BIG Netflix competitor


Through a few missteps in 2011, Netflix has enjoyed practically zero competition (or at least serious competition). Its maintained the largest number of video subscribers anywhere and built up its library of streaming content. Plus exclusive content on the way.

Eric's Ad Blog predicts in 2012, one new company (or a service from a partnership of companies) will emerge as the biggest competitor Netflix has seen to date.